Privacy Policy

1. Introduction

Qerdhe.com ("we", "our", or "us") operates the kindergarten management platform at qerdhe.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us:

• Account data: Name, email address, phone number, and password when you register
• Business data: Kindergarten/branch details, children records, parent contacts, employee information
• Financial data: Invoices, payments, expenses, and payroll information
• Usage data: How you interact with the platform (pages visited, actions taken)

3. How We Use Your Information

• Provide, maintain, and improve our kindergarten management services
• Process payments and manage subscriptions (via Stripe)
• Send push notifications and important updates (via Firebase)
• Respond to your requests and provide customer support
• Comply with legal obligations and enforce our terms

4. Third-Party Services

• Stripe: Payment processing for subscriptions. See Stripe's Privacy Policy
• Firebase (Google): Push notifications and analytics. See Firebase Privacy
• Hosting & infrastructure: Our servers and databases store your data securely

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data is transmitted over HTTPS and stored in secure environments.

6. Your Rights

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request an export of your data in a portable format
• Withdraw consent: Where we rely on consent, you may withdraw it at any time

To exercise these rights, contact us at info@qerdhe.com.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, regulatory, or legitimate business purposes.

8. Children's Data

Our platform is used by kindergartens to manage children's records. This data is entered by authorized staff and parents. We do not knowingly collect data directly from children under 13. If you believe we have collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

Email: info@qerdhe.com
Website: https://qerdhe.com